General Rental Policies
Check-in Time: Check-in time is after 3:00 PM. Every effort is made to have each home ready for occupancy by the check-in time, but sometimes unforeseen events can delay the readiness. We ask and thank you for your patience if this occurs.
Check-out Time. Check-out time is no later than 10:00 AM.
Maximum Number of Guests: Each property has an allowed maximum number of guests. Guests who exceed the maximum occupancy are subject to immediate eviction and forfeiture of all rental payments.
Minimum Age: Our vacation properties are for family rentals only. We will not rent to vacationing students or young adults, under the age of 25, that are unaccompanied by a responsible parent or guardian. The parent or guardian must stay in the property at all times, for the duration of the stay. Any guest who violates this policy will be EVICTED & the FULL RENTAL AMOUNT AND/OR SECURITY DEPOSITS WILL BE FORFEITED!
Falsified Reservations: Any reservation obtained under false pretense will be subject to forfeiture of advance payment, deposits, fees, and all rental payments. The party will not be permitted to check-in or will be evicted immediately upon knowledge of the falsification. . In accordance with Florida State Statute 509.141, RESERVATIONS MADE UNDER FALSE PRETENSE ARE NULL AND VOID AND CHECK-IN WILL NOT BE ALLOWED.
More than the maximum number of guests allowed, reservations made by a non-staying guest, and/or underage renters, constitute a falsified reservation.
No Subletting: Guest reservations are not transferable to any other party.
Cancellation: In the event of a cancellation it is necessary to notify owner as soon as possible. Attempts will be made to re-rent your accommodation. If we are successful, your money will be refunded. Renter may mitigate this loss by purchasing optional Travel Insurance or Cancel for Any Reason insurance offered by a third party provider
Hurricanes & Tropical Storms: There are NO REFUNDS for hurricanes, tropical storms or weather conditions, even if a mandatory evacuation is ordered. We encourage all renters to purchase rental insurance.
Condition of the Property: Owners have, to the best of their ability, given an accurate description of the property and its condition. Guest understands that it is considered as reserved “sight unseen”. Our cleaning staff will have cleaned it before your occupancy. All electrical, plumbing and appliances should be in working order. The failures of operation of certain extra amenities, such as large screen TVs, cable, games, or the Internet and Wi-Fi service are not a basis for any refund. Owner will make every effort to have these items repaired but does not guarantee that they will be repaired during Guests occupancy. When you arrive, if you find that the house has not been cleaned to normal standards please notify the Owner immediately. We will do our best to have tradesmen attend to the problems but may not be able to fix everything over holidays and weekends. Under no circumstances will any of the rental money be refunded or returned because of the condition of the house. The Guest agrees to hold the Owner harmless from any liability for the condition of the house.
Cleaning & Repairs: All homes have cleaning included in the total rent. Please note that cleaning does not include dishes, cooking utensils, or BBQ’s. If additional cleaning is required after you leave or if items are stained, it will be charged to you. Removing, adding or changing furniture without Owner’s written approval shall be deemed a material breach of this Rental Agreement, and is strictly prohibited. Guest is responsible for cost of replacement of any damage to furniture or premises and replacement of missing items
Assumption of Risk: No lifeguard is on duty. Accordingly, persons using the pool or hot tub do so at their own risk and the owner assume no responsibility for accident or injury. No one should swim alone. Renters will hold the Owners harmless from any and all bodily injury and/or property damage incurred on the property arising out of Renters’ negligent acts or omissions.
Child Proofing: Guest understands that no special efforts have been made to “childproof” this house, and accept the risk of harm to any children we allow on the property. These risks are not limited to, but include access to the pool, hot tub, adjacent street, cleaning supplies in the house and plants in the house, patio and on the street, that might be poisonous if ingested.
Furniture: All furniture must be returned to its original location on Guest’s departure or an additional charge will be made.
Missing Items – Renters will be charged for any missing items reasonably attributable to Renters and not returned after notification. The cleaning service performs an inventory/survey of the property after Guests depart and notifies the Owner of any missing items. Owner will notify guests in the event that items were inadvertently taken, and provide guests the opportunity to return the missing items.
Quiet Time is 10:00 pm. This is a quiet residential area. If there is a complaint this rental agreement will be forfeited, terminated and deposits will be retained and result in immediate eviction.
Smoking Policy – This is a NON SMOKING vacation rental. THERE IS ABSOLUTELY NO SMOKING INDOORS. Evidence of smoking, such as the smell of cigarette or cigar smoke inside the home by the cleaning crew is sufficient basis to charge the renter for smoke cleanup and removal from carpeting, AC ducts & filters and furniture. This type of clean-up is expensive and Renter is Liable for the deep cleaning costs incurred. Smoking is allowed outside the house. Ashtrays are provided.
Pet Policy: Pet(s) are NOT allowed. If you bring a pet(s), this rental agreement will be forfeited, terminated and deposits will be retained and a deep cleaning fee will apply.
Hot Tub: Children under the age of 16 are not permitted in the hot tub without adult supervision. When using the hot tub, remember there is a certain health risk associated with this facility. Use at your own risk. [DO NOT STAND ON THE HOT TUB COVERS. Hot tub covers are for insulation purposes and are not designed to support a person or persons. They will break and you may be charged for replacement.] Remember when not using the hot tub, leave cover on so hot tub will stay warm
Rates: All Published or Quoted rental rates and fees are subject to change without notice.